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IT Support Services for Business

IT Support Services we provide to businesses.

Below is a list of popular IT Support Services we provide to businesses

We have displayed a select set of IT Support Services that are currently in high demand with our clients. Please take a look at the below list to see if you find a service that best suits your business needs.

Please contact us now to arrange an assessment of your IT needs and existing IT infrastructure and let us help you select the best suitable offering.

IT Support Packages

IT Support Packages

Our IT Support Packages comprise of a carefully selected set of IT Services suitable for most businesses. These IT Services include Monitoring, Remote IT Support, On-Site IT Support, Helpdesk, Phone & Email IT Support, Regular Maintenance and Repairs, with the added benefit of a much lower rate. These packages are assembled to suit almost any business and is a good starting point to get your IT Infrastructure into shape.

Managed IT Support

Managed IT Services

With our Managed IT Services you are able to offload parts of, or your entire IT infrastructure maintenance to us. This allows you to build the most suitable IT Support offering for your business needs. By choosing us as your Managed IT Service provider, you are effectively ensuring that your IT infrastructure is running as efficiently and reliably as possible. We allow you to select everything from the number of supported machines and users to the emergency response times, weekend support and much more.

Break and Fix Support

Break and Fix Support

We offer “once-off” IT Support Services for businesses without an existing IT Support provider. This allows you to resolve your IT issues without committing to a contract. Once the request is placed with us, we will investigate and resolve the issue as soon as possible.

IT Sales

IT Sales

With a large network of suppliers worldwide we are able to provide any IT related equipment at an affordable rate. We are able to provide anything from laptops and tablets to enterprise grade servers and firewalls. Contact us today for a free consultation and quote.

Websites & CMS

A website is a vital part of most businesses and in today’s competitive environment a well-designed, optimised, fast and responsive website can be very beneficial to your business.

At It’s IT we know how important your website is, that is why we offer a range of Website Services and Content Management System setup and training with platforms like WordPress, Joomla, Drupal and more. We also provide E-commerce solutions based on platforms like OpenCart, Magento, Prestashop and others.

Free IT Monitoring

Free Monitoring and Helpdesk

This service is ideal for businesses without demand for an immediate IT issue resolution. Imagine an IT Infrastructure Monitoring and a Helpdesk readily available to you and your employees absolutely Free of charge. We have made a decision to make this available to new clients at no cost. This new service works in conjunction with our Break and Fix Support. We will setup a monitoring and helpdesk software in your office which will allow us to monitor, prevent and respond to all your IT issues. Our helpdesk software will allow your employees to submit support tickets just like if you had a Service Level Agreement. They will be able to request IT Support services such as Call-Outs, Remote Assistance, Phone and Email support and more.

IT Outsourcing

IT Outsourcing

We provide a range of services suited for companies looking to outsource all or some of their IT Support. This allows you to decrease your costs and increase response times to clients located in our service area.

This is ideal for start-ups and established companies providing specialised software, POS, Imaging solutions and more, that are located outside of our service area and are unable to efficiently respond to on-site support requests to clients located in our service area.

This service is also suitable for companies in need of additional IT Support professionals to liaison with their existing IT staff.

Some of the Manufacturers we Support